Returns & Disclaimer

• No returns will be accepted without proof of purchase.
• Goods incorrectly supplied must be returned within 7 days.
• No returns permitted if goods have been partially or entirely disassembled, or physically altered, or permanently installed, affixed, attached, joined, or added to, blended, or combined with, or embedded within other goods or fitted to other goods, unless defective or returned within the cooling off period described below.
• Please note BSI Renewable Energy will not accept returns of any products of which the packaging has been removed, opened, or tampered with, unless the products are defective or returned within the cooling off period described below.
• We regret that for safety reasons we are unable to take return of electrical goods (unless these are defective).
• Any returns must be in a saleable condition unless the return relates to defective products. 
• All returned goods will be subject to a reasonable charge for repackaging and re-stocking.
• We reserve the right to withhold a refund until the returned product has been examined and tested.
• Please ensure that you comply with manufacturer’s standards and specifications when using products purchased from BSI Renewable Energy.
• BSI Renewable Energy will only be responsible to attend to returns relating to defects in the products within 6 months of the date of purchase or as specified by your warranty.
• Product sold from this website does not carry the manufacturer’s warranty against faults and or defects.

Cooling-off period and cancellation

• In terms of section 44 of the Electronic Communications and Transactions Act, 2002 (ECTA) if you are a natural person (as opposed to a legally registered corporate entity) you are entitled to cancel, without any reason and without any penalty, the purchase of any products within 7 days after receiving the products.
• Product can only be returned that was not installed or used at any time during this period.

You will be responsible to pay for the cost of returning the products.  BSI Renewable Energy will refund any payment made in respect of the returned goods within 30 days of the date of cancellation.

Process for returns

• Please make contact with us via our website www.bsi-Renew.co.za or email .

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BSI RENEWABLE ENERGY makes no representations or warranties, whether express or implied, and assumes no liability or responsibility for the proper performance of this website and / or the services and / or the information and / or images contained on this website, and all services are thus used at your own risk. In particular BSI RENEWABLE ENERGY makes no warranty that the services will meet your requirements, be uninterrupted, complete, timely, secure or error free.

BSI RENEWABLE ENERGY shall not entertain requests for exchanges, returns and / or refunds.

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BSI Renewable Energy has used every effort to ensure that the information appearing on this website is correct and accurate and takes no responsibility for any loss or damage howsoever occasioned due to any mistakes, omissions, interruptions, delays or whatever reason suffered by any person as a result of the use or reliance upon the information appearing herein.